Bright modern apartment living room with contemporary furniture and welcoming atmosphere

FAQ

Questions about short let management?

Everything you need to know about our management fees, guest screening process, cleaning and linen services, maintenance, and how we handle your property day to day. All answered in one place.

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Your short let questions answered

Explore answers to common questions about our management services. Contact us if you need more help.

Still have questions?

If you’d like to talk through your property or how short-let management works, feel free to get in touch.

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Questions about short let management?

Your short let questions answered

How does the management fee work?

Do you charge start-up fees?

Can I change from the Listing Launch Package to the Fully Managed?

Are there are hidden costs or extras?

How often do you send statements or reports?

What if I want to cancel my service?

Do I need to handle guest communications?

How do you set rental rates for my property?

More answers

Who pays for the cleaning?

Who pays for maintenance and repairs?

What happens if a guest causes damage?

Will my property be taken care of?

What type of guests stay in short-let properties?

Can I still use my property if I want to?

Do you work with properties outside of Birmingham?

What happens if my property doesn't get any bookings?

Still have questions?